How fishandspinsuk.uk handles your personal information
This privacy notice explains how Fish and Spins – the independent review portal at fishandspinsuk.uk – collects, uses and protects your personal data. We are not the operator of the platform we review; this notice covers only the information that reaches us through your use of this site, not what the operator itself collects once you register with them.
We take your privacy seriously and handle all personal information in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You must be 18+ to use this site.
Who controls your data
The data controller for fishandspinsuk.uk is the editorial team operating this portal. You can reach us at [email protected] with any questions about how we handle your information or to exercise your rights under UK data protection law.
What information we collect
We collect two main categories of data when you visit this site:
Information you provide directly: When you contact us through our email address, we receive whatever details you include in your message – typically your name, email address and the content of your enquiry. We don't run account registrations or payment processing on this portal, so we never ask for payment details, identity documents or passwords.
Information collected automatically: Like most websites, we use cookies and similar technologies to understand how visitors use the site. This includes technical data such as your IP address, browser type, device information, pages viewed, time spent on each page, and the route you took to reach us. Analytics services process this data to help us improve the site's layout and content.
Why we process your data and the legal basis
We process the information above for these purposes, each tied to a lawful basis under UK GDPR:
| Purpose | Lawful basis |
|---|---|
| Responding to contact-form enquiries | Legitimate interests – providing the support you requested |
| Site analytics and performance monitoring | Legitimate interests – understanding how the site is used so we can make it better |
| Serving targeted advertisements | Consent – obtained through the cookie banner on your first visit |
| Preventing fraud and abuse | Legitimate interests – keeping the site secure |
Where we rely on consent, you can withdraw it at any time by adjusting your browser's cookie settings or contacting us directly.
Who else sees your information
We share personal data with a limited number of third parties, all of whom process it under contract and in line with UK GDPR:
- Analytics providers – services such as Google Analytics receive anonymised or pseudonymised usage data to generate reports on site traffic and behaviour.
- Advertising partners – when you consent to marketing cookies, ad networks may use identifiers to show you relevant offers across the web.
- Hosting and infrastructure providers – the companies that keep this site online have access to server logs, which may contain IP addresses and request metadata.
- Email service providers – if you contact us, the platform we use to manage support messages processes your email content and address.
We do not sell your personal data to anyone. Data shared with the parties above stays within the UK and the European Economic Area wherever possible; any transfers outside those regions are protected by appropriate safeguards such as Standard Contractual Clauses.
Your rights under UK data protection law
UK GDPR gives you the following rights over your personal information. All of them are free to exercise, though we may ask you to confirm your identity before acting on a request.
Right of access: You can ask for a copy of the personal data we hold about you, along with details of how we use it.
Right to rectification: If any information we hold is incorrect or incomplete, you can ask us to correct it.
Right to erasure (the "right to be forgotten"): In certain circumstances you can request that we delete your data – for example, if it is no longer needed for the purpose it was collected, or if you withdraw consent where that was the lawful basis.
Right to restrict processing: You can ask us to stop using your data while a dispute is being resolved, or if you need the data kept but not actively processed.
Right to data portability: Where technically feasible, you can request a machine-readable copy of the data you provided, so you can move it to another service.
Right to object: You can object to processing based on legitimate interests, or to direct marketing at any time.
Right to withdraw consent: Where we rely on your consent (for example, marketing cookies), you can withdraw it whenever you like without affecting the lawfulness of processing done before you withdrew.
How to exercise your rights
Send any request to [email protected] with the subject line "Data Protection Request". We'll respond within one month, or let you know if we need longer for a particularly complex request. There is no charge unless the request is clearly unfounded or excessive.
If you're not satisfied with how we handle a request, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection. Visit ico.org.uk or call 0303 123 1113 for guidance on making a complaint.
How long we keep your data
We retain personal information only as long as necessary for the purpose it was collected:
- Contact-form messages and email correspondence are kept for up to two years, then deleted unless there's an ongoing reason to retain them (for example, an unresolved dispute).
- Analytics data is anonymised or aggregated within 26 months and kept in that form indefinitely for historical comparison.
- Server logs containing IP addresses are rotated after 90 days.
Once the retention period expires, data is either securely deleted or anonymised so it can no longer identify you.
Protecting children's privacy
This site is intended for adults aged 18 and over. We do not knowingly collect personal information from anyone under that age. If you're a parent or guardian and believe your child has provided us with personal data, contact us at [email protected] and we'll delete it promptly.
Good to know: if you share a device with someone under 18, consider using parental-control software such as Net Nanny or Qustodio to restrict access to gambling-related content.
Changes to this notice
We review this privacy policy regularly and update it when our practices change or when required by law. The current version was last updated in 2026. Any material changes will be posted on this page, and where appropriate we'll notify you by email if we hold your contact details.
Contact us
Questions about this privacy policy, or anything to do with how we handle your data, can be sent to [email protected]. We aim to respond within 48 hours on working days.
This page is for information and marketing purposes only. We are not a casino operator, a bookmaker or an organiser of gambling. Access to this content is restricted to persons aged 18 and over (18+). We encourage you to gamble responsibly – for free, confidential support visit BeGambleAware.org.